In these days of super efficiency, support workers who can solve problems with PC's and networks, along with giving daily help to users, are vital in all sections of the business environment. Our desire for such skilled and qualified people is ever increasing, as everywhere we work becomes progressively more computer dependent.

One crafty way that training providers make a big mark-up is by adding exam fees upfront to the cost of a course then giving it 'Exam Guarantee' status. It looks impressive, until you think it through:

These days, we tend to be a bit more aware of hype - and generally we cotton on to the fact that it is actually an additional cost to us - they're not just being charitable and doling out freebies! For those who want to pass first time, you must fund each exam as you take it, focus on it intently and give the task sufficient application.

Do your exams somewhere local and go for the best offer you can find when you're ready. A surprising number of current training providers make huge profits by getting paid for exam fees early then banking on the fact that many won't be taken. Additionally, you should consider what an 'exam guarantee' really means. Most companies won't pay for you to re-take until you have demonstrated conclusively that you won't fail again.

VUE and Prometric examinations are approximately 112 pounds in the UK. Why spend so much more on 'Exam Guarantee' fees (most often hidden in the package) - when the best course materials, the right level of support and consistent and systematic learning, coupled with quality exam simulation software is what will really see you through.

Every program under consideration should always lead to a nationally (or globally) recognised accreditation as an end-result - not a useless 'in-house' diploma - fit only for filing away and forgetting. If the accreditation doesn't feature a company like Microsoft, Cisco, Adobe or CompTIA, then chances are it won't be commercially viable - as it'll be an unknown commodity.

Most of us would love to think that our jobs are secure and our future is protected, but the growing reality for most jobs in the United Kingdom currently seems to be that security just isn't there anymore. We can however reveal security at the market sector level, by probing for areas in high demand, tied with a shortage of skilled staff.

Recently, a UK e-Skills analysis brought to light that more than 26 percent of all available IT positions remain unfilled because of a lack of properly qualified workers. Essentially, we're only able to fill three out of each four job positions in the computer industry. Properly skilled and commercially certified new workers are consequently at a complete premium, and it looks like they will be for many years longer. It's unlikely if a better time or market state of affairs will exist for obtaining certification in this swiftly increasing and budding industry.

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